Entire printers fleet maintenance with Rogvaiv

Copier Repair & Service Program

ROGVAIV offers 24/7 onsite copier and laser printer service & preventative maintenance programs on major printers and copiers such as: Toshiba, Hewlett Packard HP, Lexmark, Canon, Dell and Ricoh and Xerox.

Most contracts allow for regular preventative maintenance which can often resolve problems before they become critical.

Online ticket creation

Online Service Desk platform for tickets management between our customers and technicians

Service level agreement applied

Contract based Service Level Agreement personalized for you for zero downtime operation

Full traceability of actions

Our customers will have a transparent traceability of their printers managed by our profesional team

Service/Maintenance Contract

Predictability

With a service contract, if something goes wrong, simply call your dealer and a service technician will come and repair the device, at no additional cost.

Without a service contract, a single unexpected malfunction could cost you more time and money to repair.

Less Downtime

In the event of a breakdown, your productivity may lead to a stop. With a service contract, you are guaranteed faster service over customers who do not have a contract.

Consumables Are Often Included

Nothing is worse than running out of toner when your team is on a tight deadline. With a service contract your device can be monitored remotely and you will be notified when supplies are running low.

Maximizing Productivity

Ensuring product integrity, product compatibility, and product operability are all part of our support package. It is our mission to provide you with the highest level of customer support